September

14 Yep, I Have a little problem with my laptop cucusa. The problem is the Audio, I mean, not the sound, I hear my songs and videos and everything else, but the headphones jack seems to not work. I think it is a hardware problem my brother says that may be a software problem to for that kind of save-your-money-use-software-instead-hardware companies "solutions", may be.
And I'm thinking about it because the audio chip is... not very very well supported by the kenel, I mean, I have the master, and PCM controls but no mic, no... nothing but master and pcm. Okay, I hear my music, but the problem is that when I try to use the headphones, the music is still in the speakers and there is nothing in the headphones..
So, what do I do?, check the hp/compaq page for mexico, went to support, and try to chat with an engineer, He start with the natural questions, but he takes too long to answer my questions, and I just want him to look into the product specs and tell me if that was a hardware problem or not. But, He doesn't know nothing, and he couldn't answer me.
So, this time. HP support was crap, and I have to go to the next HP service center to check if they can tell me something new instead "Don't know".
if you know something about this.. please tell me.